We gladly accept returns and exchanges for hair extensions within a thirty (30) days, return window begins when the order is fulfilled, provided that the extensions have not been opened, worn, or tampered with.
Enjoy a sneak peek without any strings attached: To keep your return or exchange options open, just make sure the main compartment stays sealed and unopened. We’ve got you covered with a sample hair piece in each order, so you can check out the color, texture, and quality to ensure it's a perfect match before fully committing - please note, once the main compartment is opened, the extensions are you're to keep.
For standard U.S shipping, please allow 1-3 business days for order processing. During the Holiday Season, processing times may be slightly extended. Please note that we do not ship orders on weekends.